Privacy Policy

Background to updated privacy policy

The GDPR (Data Protection Ordinance) is an EU regulation that is valid throughout the EU. GDPR replaces the Swedish Personal Data Act (PUL). A lot is the same, but it means that the requirements for how companies and organizations can process your personal data is sharpened.

Responsible party for collecting personal data

What is personal data?

Personal data is all the information that can be linked directly or indirectly to a living person. This means that the following is considered personal information: name, address, phone number, e-mail address, IP address, photographs etc.

What personal data does Fixif goods AB process?

Fixif goods AB stores the personal data that you as a customer leave to us in connection with an order. This includes name, address, e-mail address, mobile number, credit card details, other means of payment and also personal identification number for credit check on invoice payments. This information is stored in order for us to manage your order, deliver your goods to the desired address, and manage payment and any returns and claims.

If you have accepted to receive our newsletter, we will save your email address.

We store information about your cart and the email address that you provide to us when you are starting a purchase. This information is saved to be able to remind you of the product you have left in the cart. Our legitimate interest of processing this personal data is to make it as easy as possible for you to purchase the product you have shown interest in by placing them in the cart.

Personal data may be submitted for processing on behalf of Fixif goods AB through a personal data assistant. In such cases, a written agreement will be created to regulate the personal data processing assistant's handling of personal data and the personal data assistant will not be entitled to use the personal data for purposes other than performing the tasks assigned by Fixif goods AB.

Legal basis for processing personal data

Fixif goods AB is processing personal data on the legal basis that it is necessary to comply with the parties' agreement. We are also entitled to process the customer's address and other contact information for marketing purposes based on a balance of interest, where we, as long as you do not oppose it, consider that our interest in marketing our products and services exceeds your integrity.

Storage time

If you subscribe to our newsletter your e-mail address will be saved as long as required by law, or to fulfil our commitments to you in the individual case. Please feel free to request us to delete your personal information at any time. We cannot delete your data if there is a statutory requirement for storage, such as accounting rules or other legitimate reasons why the data must be saved, such as unpaid debts.

Your rights as a customer

• Right to information: When you wish, you may request information about the personal information we have saved about you.
• Right to correction: If your information is incorrect, incomplete or irrelevant, you may want to have them corrected or deleted.
• Right to deletion: You may request us to delete your personal information. We cannot delete your data if there is a statutory requirement for storage, such as accounting rules or other legitimate reasons why the data must be saved, such as unpaid debts. However, as a customer, you should know that a request for data removal or limitation of processing of personal data may limit or completely omit your ability to use our services.
• Data Portability: You may ask us to transfer your personal data from our IT environment to another, either to another company or to you. This does not apply to information that the law requires us to keep.
• Revoking consent: You can revoke your consent to let us use the data for marketing purposes at any time.
• Complaint: You may file a complaint with the Data Inspection if you believe that we treat your personal data in violation of the Data Protection Ordinance.

What does the data inspection do and when do you contact them?

The Data Inspection is responsible for monitoring the enforcement of the legislation. Anyone who considers that a company / organization / authority handles personal information incorrectly may file a complaint to the Data Inspection regardless of relationship. Contact information for the Data Inspection can be found at www.datainspektionen.se.